Joint pain is extremely common. Damage to the joints from chronic use, arthritis or injury can interfere with your movement and cause extreme pain and discomfort.
We offer joint pain treatments in our Manhattan and Brooklyn locations.
Let’s discuss the most common conditions that cause joint pain, along with treatments that we offer to help eliminate the pain you are experiencing.
Table of Contents
Arthritis of the Knee
Knee osteoarthritis happens when the cartilage protecting the ends of bones gradually deteriorates, and the joint loses its shock-absorbing qualities. The bones begin to rub against each other. This may cause daily pain and limit mobility and range of motion in the knee. This usually occurs over time as we age.
Symptoms of Knee Osteoarthritis include:
- Pain in the knee that typically gets worse with activity and better with rest and elevation.
- Stiffness and decrease mobility
- Swelling in the knee. One knee may become significantly bigger due to fluid buildup.
- Knee pain may make it very difficult to walk or exercise.
Treatments for Knee Osteoarthritis
There are many treatment options available. If your arthritis is not severe, various treatments can bring your pain down to a very manageable level. Treatment options include:
- Knee Steroid Injection – injection of steroid into the knee joint. This will decrease pain and inflammation
- Viscosupplementation – Gel injected into the knee to provide more cushion.
- Genicular Nerve Block – injection of local anesthetic and steroid around the nerves that supply the knee capsule. This can block painful stimuli to the knee.
- Radiofrequency Ablation (RFA) of the genicular nerves. This is heat therapy to the nerves around the knee. This can provide long lasting pain relief.
- Physical Therapy – This will help to increase mobility and decrease pain.
- Anti-inflammatory medication – can be taken by mouth to reduce inflammation and pain.
- Knee Brace – this will hold the knee in place and minimize pain when walking.
If you are suffering from chronic or acute knee pain, please contact us at 929-363-0303 or book your appointment online and let’s talk about a pain management treatment plan that is right for you.
Book an Appointment Online 929-363-0303
Shoulder Osteoarthritis (Oa) And Degeneration
Shoulder osteoarthritis is a degenerative joint disease that involves two primary processes. The cartilage in the joints breaks down, and abnormal bony growths called osteophytes or bone spurs, develop in the joint. This causes a great deal of pain and reduced range of motion.
Can osteoarthritis cause shoulder pain?
Yes, degenerative changes can cause pain and stiffness in the shoulder. This can ultimately lead to frozen shoulder if not treated.
Can you get osteoarthritis in your shoulder?
Yes, you can get osteoarthritis from over use, age related wear and tear, and prior injury.
How do you treat osteoarthritis in shoulder?
Shoulder osteoarthritis is treated with anti-inflammatory medications, physical therapy with emphasis on stretching and strengthening, shoulder steroid injections, and regenerative treatments.
Treatments for Shoulder Osteoarthritis (OA) And Degeneration Include:
- Joint injection – injection of steroid into the shoulder joint.
- Physical Therapy
- Anti-inflammatory medication
Book an Appointment Online 929-363-0303
Adhesive Capsulitis (Frozen Shoulder)
Adhesive capsulitis (frozen shoulder) can develop from arthritis, rotator cuff tears, and adhesions in the shoulder. The patient will have pain when raising the arm and will experience a reduction in range of motion. Frozen shoulder occurs in about 2% of the general population and commonly affects people between the ages of 40 and 60. This condition occurs in women more often than men. Early diagnosis and treatment is required for a full recovery.
What causes adhesive capsulitis of shoulder?
There is no specific cause, but risk factors include older age, being female, history of shoulder injury, diabetes, and other metabolic diseases.
How to diagnose adhesive capsulitis of shoulder?
Your doctor will perform a physical exam to evaluate the range of motion in your shoulder. X-ray and MRI will help to pinpoint the cause.
Treatments for Adhesive Capsulitis (Frozen Shoulder)
- Joint injection
- Physical Therapy
- Joint manual manipulation
Book an Appointment Online 929-363-0303
Hip Osteoarthritis (OA) And Degeneration
Osteoarthritis develops due to degeneration of cartilage. This happens slowly over time and causes pain which worsens gradually. As the cartilage wears, it becomes frayed and the protective joint space between the bones decreases. To make up for the loss of cartilage, the damaged bones may begin to grow outward forming bone spurs known as osteophytes. A hip damaged by osteoarthritis that is left untreated may lead to disability and/or surgical intervention. This is why it is crucial to seek nonsurgical treatment by a certified pain management specialist when you begin to experience hip pain.
What causes osteoarthritis in the hip?
This occurs due to loss of cartilage that cushions your bone, resulting in stiffness and pain.
What does hip osteoarthritis feel like?
The patient will complain of hip pain, stiffness and decreased range of motion. Walking can be painful.
How to relieve osteoarthritis pain in hip?
Hip osteoarthritis is treated with anti-inflammatory medications, physical therapy with emphasis on stretching and strengthening, hip steroid injections, and regenerative treatments. Wight loss may help as well.
Can hip osteoarthritis cause leg pain?
Yes, pain from osteoarthritis in the hip can go down your leg.
Can hip osteoarthritis cause sciatica?
No, sciatica is term used when the sciatic nerve is compressed along its path. However, since the pain can be in a similar location, hip pain and sciatica may mimic each other.
Can osteoarthritis in hip cause back pain?
Yes, pain in the hip can lead to poor posture and a limp, resulting in poor biomechanics and back pain.
What does osteoarthritis hip pain feel like?
Most people complain of achy, dull, throbbing, and deep pain.
Can hip osteoarthritis be reversed?
No, once changes occur they can not be reversed without surgery. However, you can start treatment to stop the progression.
Treatments for Hip Osteoarthritis (OA) and Degeneration include:
- Joint injections
- Physical Therapy
Book an Appointment Online 929-363-0303
Ankle Pain
Ankle pain can be caused by an injury or a condition such as osteoarthritis, tendinitis, gout, or stress fractures. In some instances, plantar fasciitis and Achilles tendonitis can be treatable causes of ankle pain. At Unique Pain Medicine we treat all forms of ankle pain using the most comprehensive treatment methods.
If you are suffering from joint pain and need help we invite you to talk with our team of talented pain management specialists at Unique Pain Medicine. You can learn more about different types of pain and pain management treatments as well as schedule an appointment by booking online or calling 929-363-0303.
Our Google Reviews
Based on 225 reviews
Geovandro P.
16:46 13 Apr 21
After two years suffering from debilitating occipital headaches and having unsuccessfully tried multiple doctors including neurologists,... anaesthetists, PTs, I learned about Unique Pain and went to try a couple of treatments with Dr Mogilevsky. It turned out that she performed an extremely successful nerve block. She conducted a very careful set of injections to get all potential sources of pain. I had wonderful painless months after the procedure (and even got back for a pulsed radiofrequency procedure to increase the length of the painless period).Now pain is starting to get back and I can't wait for the pandemic to improve so that I can get another round of treatment.read more
Danielle D.
14:15 02 Apr 21
Absolutely amazing! I received 4 steroid epidurals ( two different occasions) and I did not feel a thing. They walk you through the entire process... which is super quick. Knowledgeable and friendly definitely check them out. Just rest afterwards and do not do any strenuous activities and you’ll feel much better.read more
Milton T.
16:47 19 Mar 21
The staff at unique pain medicine are very professional and attentive to their patients. Anyone who comes here is in good hands.
Emma W.
20:18 15 Mar 21
Always very helpful and thorough! You can tell the staff truly cares about each patients well being.
r f
20:17 15 Mar 21
I’ve been here a few times for pain flare ups. Very seamless process getting an appointment and treatment. Highly professional and well-organized... clinicread more
Adeel A.
20:14 15 Mar 21
Great service and friendly staff
Travel B.
23:56 12 Mar 21
Dr. Mogilevsky is amazing. The staff in the office are always polite and helpful. I would highly recommend this office to all. Thank you so much!!!... 🙏🙏🙏🙏(Vladimer Glavatski)read more
Allison B.
17:18 03 Mar 21
Entire staff is very friendly, professional, and knowledgable. Highly recommend going to them for pain management needs!
Christine C.
14:51 10 Feb 21
All staff and doctors here are fantastic.
sheryl m
16:42 09 Feb 21
I went in with knee pain , I could bend my knee to put my jeans on, after one injection I felt 100% better!! I’m so impressed with the quality of... care, respect and attention I received. The office is very clean and new. Dr Steven Mann was gentle and caring. Thank you for helping me!! I highly recommend going to Unique Pain Management. Nobody should suffer when help is available.read more
Ariel del orbe L.
02:26 07 Feb 21
This clinic is awesome, the best medical treatment that I ever had in my life, they treat you like a human, the injection I didn’t feel it at all,... the doctor great person, the staf very good.read more
Ludmila V
20:44 30 Jan 21
Спасибо огромное за помощь! Отличные специалисты и сервис. Очень быстро диагностировали проблему и вылечили ее!
Maria T.
19:10 24 Jan 21
This place saved my life! Literally!!! Thank God and thank you all
Dean I.
17:26 14 Dec 20
Unique Pain Medicine has been terrific. Excellent staff. Dr. Mogilevsky’s team of doctors (in my case Dr. Mann and Dr. Kotlyar) are a pleasure. Great... bedside manner and very thorough. I highly recommend.read more
andrew D.
21:40 11 Dec 20
Professionals, friendly atmosphere, painless in the blink of the eye. Bravo!!!
Jonathan F.
18:04 06 Dec 20
This place Rocks i came here with low back pain after one session i felt much better 2 sessions a lot better every one in the office cares 4 stars... to 2 doctors Vitaly Kotlyar and Armando Lannicello they were fantastic i would recommend a friend or loved one to go to unique pain medicine ps every one is nice place looks brand new very cleanread more
Rachel R.
22:15 11 Nov 20
Amazing hospitality and bedside manner. Resolved my tension headaches with a series of injections and I couldn’t be happier. I would definitely... recommend this place.read more
Janelle M
21:56 11 Nov 20
After reading so many positive reviews, I went to see Dr. Etelzon for sciatica pain I’ve been dealing with for over a year. She evaluated my... symptoms and came up with a treatment plan that made sense to me. In the short time I’ve been seeing Dr. Etelzon I am seeing marked improvement and I am hopeful I will once again be able to practice yoga like I used to. Also, the entire staff is helpful and genuinely friendly. The office as a whole is respectful of a patient’s time and generally see patients on time. Unique Pain Medicine is a top notch facility and I recommend giving them a try.read more
irina G.
20:40 11 Nov 20
I have the best care in this office . Finally ,after so many years of searching for a doctors who can hear and is willing to helping me with my... problems I find one . All medical team is very professional and caring . You start feeling welcoming and important from a moment when you just arrive to the moment your appointment is ends. I recomed every one who is looking for a knowledgeable and caring doctors some to this office.read more
dee J.
16:22 11 Nov 20
Great staff!! Dr. Etelzon is the best ever! She immediately diagnosed my pain source and implemented a great plan to provide me with pain relief. I... am very grateful to have her as my doctor. The anesthesiologist is the best also. Almost no discomfort during the procedures. Very grateful to him also. The last thing you need is pain to alleviate your pain. He’s great.read more
samary T.
21:26 05 Nov 20
I Love this place. I came in here limping! Unique Pain Medicine helped me so much. After my 4th try with other places. This place does the most to... make you feel better. I’m so grateful for this place. Everyone here are so helpful from the reception are to the procedure rooms. Doctors and anesthesiologist are the best ever. If 10 stars were available I would give them the ten. The place is very clean and they take the time to explain everything to me. For ever thankful...read more
Tej K.
23:27 07 Oct 20
My name is tejkumarie it was my very first experience at unique pain medicine I must say from the bottom of my hear I was overwhelmed so satisfy... everyone was amazing thank u all so much good Job everyone I also feel way better thank u all again very caring doctors thank uread more
NewsLink S.
19:27 07 Oct 20
Im a professional cameraman carrying a 40lbs camera on my shoulder for over 30 years. My back ache sometimes is so intense- i literally am unable to... walk or stand or even sit. Dr Mogilevsky and her incredible staff not only always get me back on my feet safely and swiftly - they do it with so much compassion. Today, they did it again, and I’m like new! Thank you, dr Mogilevsky and everyone who works with you for your competence and compassion!read more
amber S.
19:39 25 Aug 20
The staff at unique pain medicine are wonderful. Very considerate and they work efficiently to get you in and out. Everything was explained clearly... and concisely and all my questions and concerns addressed. I highly recommend them and I feel better than I have in twenty years.read more
Aoife C.
13:20 24 Aug 20
Very helpful staff and I definitely noticed significant results!
Maria G.
19:24 21 Aug 20
Dr. Mila, Vitaly, & the entire staff are simply the best! They’re highly skilled, exceptionally thorough, and very explicit in explaining the ... course of treatments that are tailored for your specific needs. I highly recommend this practice!read more
mayra O.
16:50 21 Aug 20
Dr. Mila and her team ❤are great the only place I had found pain relief, everyone is so nice and pleasant, will recommend.
Eugene S.
18:00 19 Aug 20
I'm speechless. From the moment you walk in till the time you leaving this great, clean, office you are surrounded by amazing people who are truly... professionals. Front desk staff and nurses are very friendly and organized. Doctors are very attentive while listening to the patient health problems. They are giving you a detailed explanation of what causes the pain and provide you with various options for alleviating your pain. I'm truly impressed with these Excellent Healthcare Team. THANK YOU!read more
Steve L
18:45 07 Aug 20
Excellent care, Excellent staff. Originally started going when all other options to manage pain were a failure. I used this place because I read that... they don’t prescribe opioid medication and I wanted to try an approach aside from pills. I’m glad I went because for the first time in a long time I was pain free. I go regularly to manage the pain to keep it at minimal levels. They work with you and have fast quick appointments.read more
Gina G.
19:03 03 Aug 20
I have been going to Dr. M for years now and I have the upmost respect for her and the entire staff that work there. Dr. M truly cares for all her... patients. When she listens to you It’s like you’re her only patient. Dr k who is the anesthesiologist is super kind and caring. He also takes such great care of his patients. He talks you through everything and he sets people at ease. All of the staff that work at unique are kind and considerate. I have been there so many times and I Have never had anything but a great And positive experience. All doctors should be as great as dr m and dr k.read more
Raul G.
20:29 06 Jul 20
Best Doctors to visit for pain. I've been here twice and they're always respectful, kind, they listen, and recommend thorough testing. As an athlete... myself, I'd recommend them.read more
Mike J.
22:26 01 Jul 20
Dr. Mogilrvsky has been by my side for over a decade caring for me since I was lucky enough to meet here through a chiropractor who was of no use for... my herniated disks. Surgeons would not operate “due to my age” and I saw three specialists. Mila knew exactly what I was going through and helped me deal with the chronic pain until one of my disks actually popped out completely (something she warned me would likely happen) rendering me unable to walk. I had emergency surgery and she continued to care for me following the radical laminectomy. Along with her care and Pilates I have been able to walk and sit comfortably for years. We came up with a plan pre surgery and post surgery for flare ups, found the right meds and the occasional epidural and now I’m good to go. I owe her my life truly. Top notch care from a top notch team.Mike J.read more
Mila S.
23:06 30 Jun 20
Bothy my husband and I, have been using these extremely experienced doctor's for over 5 year now.Front dest are all very experienced girl's.Every... one is very nice and, friendly.We highly recommend this facility.read more
michael C.
19:35 30 Jun 20
This is a fantastic group of physicians! As a resident physician I’m highly impressed with their care and compassion. Moreover, the technical... Proficiency is sensational. This is the best PMNR practice I have ever encountered. Highly highly recommend.read more
Donna M.
17:37 30 Jun 20
Everyone is kind and helpful and accommodating! Dr M is awesome!She understands my pain and fears and I can get my injections without feeling a... thing! She rocks!!!read more
Reana J.
15:59 30 Jun 20
This place is amazing. The staff and doctors are extremely professional. From the receptionist to the anesthesiologists, to the doctors, everyone... makes you feel welcome and comfortable. I was scared my first time here, due to never having a steroid shot. But I can assure you, after my first experience, that fear went away due to the staff. I would recommend this place to anyone. Thank you for helping me conquer my fear. My back is getting better and you all are appreciated.read more
Matthew D.
17:42 26 Jun 20
I can’t say enough about this place. They are so kind, empathetic, and flexible. The staff and doctors are excellent. I always feel like they have... my back. Highly recommend.read more
Jaclyn
17:46 11 Jun 20
What a fabulous place! Seriously, look no further. Amazing staff, beautiful office, competent, professional, down to earth doctors who treated me... like pure gold. I called and got an appt same day, and received an injection within an hour of my call. I feel so blessed to have them a block away from my home. Thank you lord! And thank you to all the staff that helped me when I was seized up in excruciating pain. U are what healthcare is all about 💕read more
Darya R.
14:29 11 Jun 20
Great service, amazing doctors, fantastic work. Had a wonderful time and their practice put my life back on track.
V K
21:26 09 Jun 20
I was first treated here in 2018. They did an amazing job and made my pain completely go away. This week I brought in both my parents for back pain... treatment, and they are much better already. Love this place!read more
Giants and rangers B.
14:59 08 Jun 20
Wonderful place with great and knowledgeable doctors.
Dan S
21:36 07 Jun 20
I saw Dr Mogilevsky for neck pain and headaches. I’ve tried multiple things and NOTHING really helped in the past. Dr M recommended a treatment... course, and after completing it I am pain free for the first time in years! This is by far the best pain center in NYC!read more
mercedes M.
19:38 11 Mar 20
When I go for my appt. Staff is very courteous,professional,polite.I feel welcome. They take good care of me. From main office , interns,... technician's, Drs....I would give them a 10 plus!Everyone always explain everything to me....wonderful place & people.read more
Kelly D.
22:44 10 Mar 20
Back pain has plagued me since I was 18 years old- it’s been 8 years and I finally have some hope. This time around and I had caring and... conscientious docs from unique pain medicine who walked me through the every step of my injury. From the tests (actually asked for and done!) to the procedures (pain free and explained fully) to recommending good PT. Unique pain medicine had kind and conscientious docs- Dr. Iancello especially shines as a kind and caring doctor who will take your pain seriously and do everything he can to help. Along the way he make sure you feel seen and heard. Cannot recommend them enough!read more
Kelley S.
17:36 28 Feb 20
Grateful for the amazing treatment I’ve received at Unique Pain Medicine. The Dr.s were quick to diagnose my issue and get started with my treatment... so I could get back to my life, pain free. Thank you to the Dr.’s and the entire staff for your help and kindness.read more
Robyn T.
20:42 24 Feb 20
This place is amazing! I made an appointment on Sunday and got in on Monday morning. They called ahead and got my MRI results rush ordered so that... they could have them. I did not wait at all to be seen. Every single person including the front desk staff, the medical assistant, the nurse practitioner, the doctor, the nurse, and the anesthesiologist were so nice. They were compassionate, and answered all my questions and never made me feel rushed.The Office was clean and they were very organized. This is by far, a five star operation. Oh yeah, and to top it all off, they gave me a steroid injection in my back that took away my awful sciatica pain!! Highly Recommend!read more
Lisha W.
20:24 24 Feb 20
This office has been wonderful in helping me treat my back pain. I had a quick and easy procedure and all the staff is very friendly, attentive and... professional.read more
Nicola D.
14:23 24 Feb 20
Whereas other clinics have rushed me in and out with prescriptions to medications that didn’t address my pain correctly, the team at Unique Pain have... taken my chronic lower back pain much more seriously and have taken so many measures to ensure that it’s relieved and doesn’t return in the long run. Here, I’m always listened to and taken care of in the fast and convenient way I need.read more
Johanna S.
18:00 20 Feb 20
Amazing experience. The doctors are very knowledgeable, pleasant and caring. The front desk staff is always friendly and helpful. The doctor... explained my problem and suggested the treatment plan. After the first treatment I felt much better. Thank you very much Dr Mogilevsky!read more
Irina O.
16:21 12 Feb 20
I had the pleasure of meeting this wonderful Dr. He really is so thorough and covered all my concerns. Dr Ianncellio really helped me. I recommend... him to anyone who is experiencing any kind of pain. He really takes the time to explain everything, address all your concerns, and find the best treatment for you. I am so grateful for the office. The staff is so polite and helpful. Everyone really goes above and beyond to assist you in all your needs. Office is so beautiful, clean and very accommodating!read more
Tommy G.
19:21 05 Feb 20
I am so grateful for Dr Mogilevsky and her team. They are all very empathetic and efficient. They explained everything very clearly and responded to... all my questions thoroughly. The front desk staff event did everything they could to make the insurance process painless.read more
Elaine D.
22:24 01 Feb 20
Great anesthesiologist and professional service. No more pain!
Melanie N.
20:57 01 Feb 20
The doctors here care about your pain. I am in better shape now than in my thirties when my lower back pain started. It is because of the care I... receive from Dr. Iancello and Dr Mila Molivetsky. The whole staff is caring and highly skilled. Thank you Unique Pain Management .read more
Ehsan F.
18:37 29 Jan 20
I do recommend this place. I had really good experience. Very nice, kind and helpful staff.
Boris I.
18:36 28 Jan 20
Unique Pain Medicine was recommended to me by a friend, who had used their services before.When I got in contact with them, I was able to make an... appointment immediately. When I arrived at my appointment, I was seen and assessed by all the professional in the facility. They reviewed my diagnostic reports and images and clearly explained the course of action that they wanted to take to help with my pain and discomfort. Their bedside manner was very amazing. I was mainly treated by Dr. Mogilevsky and Dr. Kotlyar. I highly recommend this facility to anyone seeking pain management.Hey thereread moreDan S
16:18 26 Jan 20
Had terrible back and neck pain for years until I found this amazing doctor. Dr Mogilevsky offered several treatments that completely took my pain... away! I am now pain free and do not take any medication. Her staff is great too!read more
DJ E.
03:26 18 Jan 20
I really want to thank you for helping my grandpa (David) with his back pain. He said no medicine has helped him. Then when he came to you and... received the shot he feels much better.read more
Allen P.
14:48 15 Jan 20
Dr. Mogilevsky is amazing! For years, I have gone to multiple physicians to treat my low back pain and radiculopathy (pain caused by nerve... compression in my back). Dr. Mogilevsky's patience and compassionate approach made me feel assured that she was truly evaluating what was going on with my back, and what was causing my pain. Dr. Mogilevsky tried multiple approaches in treating my back pain, and we eventually landed on regenerative medicine as a solution. Several months after my last treatment, and I'm still feeling relief from my pain! I could not be happier with how I was treated at Unique Pain Medicine.read more
Cindy G.
18:12 11 Jan 20
This is an amazing office. I was recommended here by my primary care for neck pain and back pain treatment. The entire staff is incredibly... welcoming. The doctors were fantastic. My condition was properly diagnosed, and I received treatment that was extremely effective. I truly enjoy coming to this office and would recommend them without any reservations.read more
Emma B.
02:33 08 Jan 20
I had no ideas doctors like Dr. Mogilevsky existed. She was attentive from the moment she entered the room, and quickly identified the source of my... pain. After diagnostics, Dr. M performed the procedure we discussed same-day. I'm writing this review from work after my visit, sitting more comfortably than I have sat for months. I will be back to see Dr. M soon!read more
Aruna T.
14:18 20 Dec 19
I was referred to Dr. Mila Mogilevsky from another provider due to my spinal discs impacting/rubbing against one another which caused me a... substantial amount of discomfort and pain in my right hand. After an MRI revealed it was coming from my spine, Dr. M and her team advised that PT & epidural/spinal pain injections would be the optimal treatment. although i was terrified they were able to reassure me with the amount of information and time that the team took to explain the whole process. The anesthesiologist, Dr. Vitaly Kotlyar was excellent! He was reassuring and I felt 0 pain. Now in to my second treatment, all pain in my right hand has stopped and I am extremely grateful to finding Unique Pain Medicine. The entire team was phenomenal, informative, empathetic, and very professional.read more
Rob D.
02:18 12 Dec 19
This was, bar none, the best medical experience I've ever had. From the office staff to the medical team, everyone was passionate, efficient, and... excellent at their job. I was in significant pain when I arrived and already feel much better. And since I needed medical treatment that usually isn't authorized same day, the staff got on the phone and got it taken care of so I could get immediate care.If my issue needs any more care, short or long-term, there is no doubt I'm going back.read more
nyman242003
14:45 09 Dec 19
Top notch Doctors, top notch service.
Kristen D.
18:06 03 Dec 19
Incredible doctors! Highly recommend. Short wait times, thoughtful staff, and a professional team that knows what they’re doing. You’re in good hands... here.read more
Sara R.
01:13 29 Nov 19
Beautiful office and amazing doctors. I had crippling low back pain and had to fly out the next day. I barely walked in as it was hard for me to... move. I was able to get an appointment for the same day. Check in was easy. I was seen almost immediately. Within 30 minutes, I received treatment, and walked out feeling much better. I went on my trip and completely forgot about my back pain! I am very impressed with this office and the care that they give. I will be back if needed!read more
Aaron B.
00:57 29 Nov 19
This office is fantastic. I had terrible sciatica which was interfering with my life. The pain was shooting down my entire leg into my foot. The... doctors at Unique Pain figured out my problem and offered treatment that was extremely effective. After 2 sessions all my pain went away and has not returned. Everyone I met here was friendly, professional and good at their job. Every medical office should use them as an example. 5 stars.read more
MUTTY S.
20:17 11 Nov 19
This is just an amazing office. The staff are all professional and kind. The doctor has such good bedside manner and attitude. She will recomend only... the best treatment. The procedures are done quickly and painless. The Anesthesiologist is an extremely nice and professional. You will be treated like a king. I would high recommended this place.read more
Anna Z.
01:17 02 Nov 19
Wonderful, skilled doctors and superb bedside manner. I highly recommend this team.
Dani G.
15:01 29 Oct 19
Great service. Very thorough doctors/ PAs who treat you for your specific pain
zain S.
21:34 24 Oct 19
The best doctors here, very supportive and respectful.
Liz A.
13:07 17 Oct 19
Truly remarkable medical facility. When I first arrived I was in severe pain/discomfort however I didn't fail to appreciate the warm greeting and... genuine concern over my situation expressed by all the medical staff I interacted with. The doctor had a great bedside manner, explained details to me about the MRI and put my mind at ease that they could help reduce my pain. The anesthesiologist was incredible!!! I was a person to everyone! The procedure was explained, the expected results communicated and I was checked upon in the recovery area frequently!! A Physical Therapist was recommended, and they called the PT directly to communicate my situation!! Who does that? I feel so fortunate to have found this medical office and am so grateful they were able to help me as the pain was negatively impacted my quality of life and my ability to work. Thank you Unique Pain Medicine!!read more
Carousel Collision F.
20:58 10 Oct 19
Seen Dr Lannicello treated me like a human being not a statistic guy is an AMAZING Dr world needs more like him
Christina N.
19:19 04 Oct 19
The entire staff is warm and attentive, and everyone is very good at their jobs. They worked wonders on my back pain.
Maggie S.
15:28 30 Sep 19
Kind, professional, and well-trained doctors, nurses, and support staff
Gloria D.
15:31 27 Sep 19
What a great place! So friendly and extremely efficient. I felt better almost immediately
Saumya V.
21:22 25 Sep 19
I have been a patient of Dr Mila for couple of months now. I came in with a major issue in disc in the back. I couldnt move much, sitting hurt it was... bad. But under her treatment, I was able to regain my original life. Dance and exercise. The pain from the past is purely history. Her team is kind, care alot and always speak nicely whenever I call.Dr Mila and her team of Dr’s are friendly, answered all my questions very nicely and explained what I needed as well.Always going to be a patient here! Best treatment ever.read moreDan S
18:54 21 Sep 19
Mr. Mogilevsky is amazing. She treated me for low back pain and sciatica and I could not be more satisfied. Her whole staff was always warm and... helpful. Dr. M explains everything in details, and offers treatments that actually work. Five stars.read more
Vera N.
16:31 07 Sep 19
Great experience as patient and grateful for the work of highly skilled and caring team. Dr. Mogilevsky knows how to treat pain in timely fashion... and knows what is best care plan for her patients.read more
Carmen R.
16:04 26 Aug 19
My back is doing exelent for the first visit to the clinic and the staff is the best. No waiting you came in and you will by take care and feeling... great thanks all staff and doctorread moreAllen P.
15:40 14 Aug 19
I cannot thank Dr. M enough for her help in treating my chronic pain. I have had low back pain for many years, and never before has a doctor been as... attentive and compassionate as she was. She explained every step of my treatment and made sure I understood all aspects of the care I received. Thank you to Dr. M and her team for making me pain free!read more
T H
13:59 08 Aug 19
I had the best experience here. The doctors are extremely passionate about helping others. I'm extremely.
Noni C.
21:47 24 Jul 19
This practice is amazing. The doctors here are very good at describing not only the reason for your pain but the process of the treatments they... prescribe for it.I have come away from three appointments so far not only with less pain but with a clear plan for recovery and new knowledge about the relationship between my brain, my nerves and my perceived shoulder pain.The doctors are as good at educating their patients as they are at making the pain go away and it feels empowering to come here.read more
Steve O.
15:42 11 Jul 19
Not only have the procedures done here made me pain free, the staff is wonderful. I enjoy coming here knowing that I will be taken care off and my... pain will soon be gone. I recommend Unique Pain Medicine to everyone.read more
Ben S.
14:00 01 Jul 19
Dr Mogilevsky was great and walked me through the procedure seamlessly. Dr Cutler was very friendly and helped ease me into the anesthetic. I’m... feeling great after the epidural and would highly recommend.read more
Kareem S.
18:39 25 Jun 19
Dr Alai is a fantastic physician. I suffered with misdiagnosed shoulder blade pain along with my osteoarthritis for years. He was able to diagnose me... properly and start helpful treatment by the second visit. I highly recommend this practice.read more
W C
00:39 22 Jun 19
They solved problems that others couldn't. They are easy, fast, and friendly. I tell everyone about them.
Richard P.
17:50 13 Jun 19
The doctors and staff are always cordial and accomidating . Not only are they great at what they do, they are very helpful explaining what will be... taking place and not only answer any questions but do so happily and fully.If you're having chronic pain this is the place to come for careread more
Stephanie L.
21:40 07 Jun 19
Dr. Aalai and Dr. Kotylar at Unique Pain Medicine have been treating me for the past year for back pain. Within that year, I’ve received care that... has left me in a state I truly didn’t think was possible- on an actual road to recovery with an extremely decreased level of pain. The entire staff at the practice is a pleasure to be around, and I feel extremely confident and comfortable in their care.read more
Nick S.
17:50 06 Jun 19
I'm completely at ease with my treatment.After being very appreciative of back pain and the many opinions I was pleasantly surprised by the approach... of the treatment offered.It is without any reservation that I would refer this office.My experience was exemplary.read more
Manju W.
18:45 05 Jun 19
I love this office! All the doctors and the staff are very nice and courteous as well as respectful. They take the time to listen to your issues... and answer all your questions ( and I usually seem to have a lot of questions!). I have been here several times and each time, my pain issues are dealt with in the most professional manner.They truly go above and beyond in their service. I unfortunately had to downgrade my insurance from my full time job to private insurance ( IN NYC, you are forced to buy insurance from the exchange) and the doctors help you with solutions!I would highly recommend this place for any pain management issues ! They are the best, especially Dr. Mila M 💕and Dr. Kotlyar 💕read more
Johana
21:36 04 Jun 19
Dr. Alai is knowledgeable and great at finding conservative solutions with lasting benefits. Everyone here is welcoming and helpful.
Kimberly F.
15:33 24 May 19
I went in with major back pain from a herniated disc. The team had been thorough, responsive and helpful throughout my process of recovery.
Ciara R.
22:26 14 May 19
I’ve had a truly wonderful experience with the entire team at unique pain. They are friendly, accommodating and take the time to make sure their... patients feel comfortable during visits and procedures. I highly recommend scheduling an appointment if you suffer from chronic pain!read more
Michael R.
23:35 11 May 19
This Pain Medicine Office has been the very best place for the treatment of my neck and back that I have been to ever! My vehicle was rear ended, and... totaled, back in April 2 years ago. Have been to two different pain management and chiropractors, in the two years but this has been the only place that has given me any relief at all due to their wonderful treatments.I definitely recommend Unique Pain to any one needing relief for their pain.!!DON'T WASTE TIME OR MONEY ANYWHERE ELSE!!Come in today. Your body will thank you tomorrow.read more
james C.
18:47 06 May 19
Highly recommend esp if you have lower-back pain and/or herniated disc. I am very glad that I found her.
Ed M.
22:18 02 May 19
Can’t thank them enough for all the help and care they have give me the last year
Natalia H
02:16 30 Apr 19
Dr. Mila is the best, highest class professional. She gave me one shot and my c3-c4 pain (that had been torturing me for months and never budged from... meds nor from physical therapy) went away just like that.read more
Linda
14:49 25 Apr 19
The staff are all wonderful very professional & nice. The doctors are amazing at treating your pain & helping you feel better
Cyelee K.
22:31 24 Apr 19
I had a wonderful experience here. They were so accommodating of my schedule. I came here with debilitating pain from a herniated disc but after only... a few appointments I feel so much better. Throughout the process the doctors and staff were all very thorough and polite. I would highly recommend this office to anyone who is having issues.read more
Olga M.
14:22 19 Apr 19
Great office! Very professional and friendly doctor and staff. The procedure was painless and really helped to relieve my symptoms. Thank you! ... Highly recommend!read more
Odalis R.
12:20 11 Apr 19
I am so grateful to Dr. Mogilevsky and anesthesiologist who have cared for me for over a year to help manage my neck & back pain. Your entire team... is remarkable!I have felt like Dr. Mogilevsky and her entire team have genuinely cared about me from day 1. I highly recommend.read more
Bettina H.
22:39 10 Apr 19
I have had too many experiences with doctors over the years and I can confidently say Dr. Mila Mogilevsky and the entire the team of physicians and... assistants are outstanding. The office is extremely customer centric, professional responsive and empathetic. Truly the best experience.read more
Stubble B.
15:15 09 Apr 19
Super professional and organized team and just nice people. I got treatment for my sciatica nerve and carpal tunnel. And location is very... convinient. Highly recommend. Thank you so much!read more
Kenton C.
21:47 08 Apr 19
I can’t begin to say enough good about Unique Pain Medicine. They are so attentive and listen topatients. They are thorough and always concerned... with making patients feel better! A superb practice all around! 👍👍read more
irina S.
19:58 08 Apr 19
Absolutely fantastic experience! Both Dr. Mogilevsky and anesthesiologist were highly professional, skilled and caring! State of the art facility and... amazing care! Thank you !!!read more
Galina S.
13:28 06 Apr 19
Excellent service, very professional caring doctors and staff, top pain management in NYC. Always very helpful and friendly. Appreciate Dr.... Mogilevsky and all her team for such amazing pain treatment for my low back pain. Would highly recommend this place 👍👍👍read more
Masami S.
21:12 03 Apr 19
I’ve been visiting this clinic for more than a year now. I have an issue with my lower back and Dr. Mila, she is great, helps me a lot. Everyone is... so nice and friendly. The clinic is very clean. I really recommend everyone this clinic !!!read more
Naomi Z.
14:00 03 Apr 19
I love this place and its not an exaggeration or an understatement. They are nice and respectful as well as clean and helpful in every way possible.... I have had not one complaint nor can I think of one if I really tried. They will make sure they are giving you the best help you need and not over or under. I highly recommend them to everyone.read more
ramon A.
20:42 02 Apr 19
I came here with severe pain and they help me.
Jun K.
14:50 29 Mar 19
The staff and the doctors are very knowledgeable! Treatments is helping with my AVN (Avascular necrosis) and lower lumber! Happy to be their patient!... Thanks Dr. Aalai! 👍🏻🙇♂️read more
Tatyana S.
21:07 28 Mar 19
I have been a patient of doctor Mogilevskiy for 2 years. She is amaizing as well as all office staff. Thank you very much for being so great and... understanding with your patients! You help is a lot!read more
Simon G.
23:01 27 Mar 19
To all caregivers at Unique Pain Medicine.I began treatment for my knees on December, 2017 and continue on March, 2019.As treatment went along, I... must tell you, I verymuch appreciated the way you deployed yourdexterities, your professionalism, and sensitivity towards my care.I would recommend anyone to experience the same.WELL DONE TEAM!read more
Igor K
19:48 27 Mar 19
Amazing staff! The best doctors! Would recommend to anyone! Thank you so very much for your care!
N A
22:40 26 Mar 19
Very friendly staff at reception. The doctors have very good bedside manner. Feel like you are well taken care of when you are here.
W. Brett S.
17:19 26 Mar 19
Treated here for herniated disc. They are great! They stay on schedule, very knowledgeable and efficient.
Ana P.
15:10 26 Mar 19
Professional medical care, great doctors.
Carlos F.
21:29 20 Mar 19
EXPECIONAL service, very KNOWLEDGEABLE staff! They ALWAYS listen to their patients and explore ALL the options before making a treatment decision.... The best STAFF with the most costumer friendly RECEPTIONISTS you’ll come across. Care that excels!read more
J R.
20:31 20 Mar 19
Was a great experience. The staff was very friendly and all the doctors take the time to walk you through the process, put you at ease, and do a... great job!read more
Kaitie O.
23:06 18 Mar 19
Extremely caring and attentive staff who all took the time to explain everything from test results to procedures to details of my condition. Each... member of the team made me feel comfortable and welcome. Would definitely recommend.read more
Meeple P.
17:03 18 Mar 19
From the moment I walked in and spoke with the front desk staff, the experience was professional and beyond satisfactory. I was seen expediently,... given an assessment w/the doctor & her assistant, then treated in the same day. recommendread more
Alexandra A.
21:08 16 Mar 19
I received treatment at unique pain medicine for neck pain and headaches. The treatment was highly effective and I am currently neck pain and... headache free!. This place is truly wonderful.read moreAlexandra A.
21:00 16 Mar 19
I was treated here for neck pain and headaches. I have seen many other doctors in the past with no results. The doctors and staff at unique pain... medicine were fantastic. They were able to diagnose the problem and implemented a treatment plan that worked! For the first time I am neck pain and headache free. Now my sister is being treated for back pain and is seeing wonderful results. I recommend this place to anyone suffering.read moreMila S.
14:10 15 Mar 19
My visit was very nice.Very professional people.Good atmosphere.I highly recommend this place.They do a wondefuil job healing peopl.
Angela M.
18:08 14 Mar 19
The facility and staff were wonderful. From reception through recovery, tjeu were informative and courteous every step of the way. They turned what... could be a stressful situation into a not so bad experience. Very friendly doctors.read more
Rodney C W.
01:12 14 Mar 19
This place is awesome. When I came to Unique Pain Medicine, I could barely walk, I was in so much pain from my lower back. Many other doctors had... tried, but failed to help me. My wife suffers pain in multiple locations and Dr. Mogilevsky has helped her immensely as well. This place has been wonderful, I am now frequently pain free due to their professional work. The doctors here are courteous, caring and most importantly professional. I highly recommend them to anyone in any pain. The anesthesiologist is just as awesome, the most caring professional and courteous person you will ever meet. When you describe your pain to him, he's not just doing his job, he really cares about your pain and your comfort, something I have personally never seen in an anesthesiologist before. Like I said, they are just amazing here. I cannot recommend them enough, they are courteous, caring, and professional. Dr. Mogilevsky and her anesthesiologist are the best. Thank you so much for the help you have given my wife and myself.read more
irina R.
21:54 13 Mar 19
This is the greatest office with the most compassionate and knowlegable staff and doctors
Carol W.
20:21 13 Mar 19
I found help here, when no one else could help me. The people here have shown themselves to caring and professional. Doctor Mojelevsky is just... amazing as she has given me pain relief no one else could provide. The anesthesiologist is both professional and caring. I highly recommend Unique Pain Medicine to anyone experiencing any pain.read moreRodney C W.
19:44 13 Mar 19
This place is awesome. I came to them barley able to walk due to back and leg pain. Within a couple of weeks they had me pain free. I had been to... many doctors prior and none of them were able to help me. I thank god every day that I found Dr. Mojllevsky and Unique Pain Management. The staff is courteous, caring and most importantly professional.read more
wanda M.
18:46 13 Mar 19
I’ve been treated here for at least two years. Everyone here is so welcoming and pleasant. I get shots on my back quite often. It works wonders. They... make you as comfortable as you can so that you don’t feel pain during the procedure. That’s why I continue coming back. The anesthesiologist and the doctor are so friendly as well as everyone who works there. I highly recommend getting treatment at Unique Pain Medicine!!read more
RUTH S.
14:23 13 Mar 19
I was in agony and unique pain did wonders for me!
melissa R.
21:43 12 Mar 19
After experiencing chronic pain my whole life, I now have alleviated symptoms and hope that once I have my ultimate procedure, I will be pain free... for months! That's an amazing prospect. The staff is friendly and competent. Hours and location are convenient. All in all its a pleasant and comfortable atmosphere.read more
Simona M.
15:36 07 Mar 19
The staff and doctors at Unique Pain Medicine are the best! I came in with chronic back pain and left with a treatment plan that I was very happy... with. The doctor extensively explained my condition and treatment options, and answered all of my questions. I am finally getting pain relief after years of struggling.read more
Raphael M.
00:55 02 Mar 19
I was treated for sever Sciatica Pain by Dr. Mogilevsky and I couldn't be more happier with the results. I came in hopping on one foot and was driven... in a horizontal position. The pain was so bad that even the prescribed ibuprofen 800 wasn't helping anymore. From the time I called for an appointment to the moment I WALKED out of the facility was a great experience. Throughout the entire time they set expectations by letting me know what will take place and all those expectations were met. Dr. Mogilevsky was terrific and made the actual procedure go smoothly. On my follow up visit I was seen by PA Julie Paritskaya who is very knowledgeable and thorough when it came to medical advice. Would highly recommend this practice as pain management specialists to anyone that is searching. Thank you!!!read moreDan S
03:26 15 Feb 19
I saw Dr Mogilevsky for neck pain and headaches. I’ve tried multiple things and nothing really helped in the past. Dr M recommended a treatment... course, and after completing it I am pain free for the first time in years! She has great staff as well. Everyone in the office is pleasant and helpful. This is by far the best pain center in NYC.read more
Arthur Z.
01:45 02 Feb 19
Exceptional specialists that care about the quality of your life, true life savers.
Barry F.
01:45 02 Feb 19
I had a problem with my knee - I had a terrible pain, due to the injury! Thanks to the doctors - my pain is gone!
Alla B.
03:00 01 Dec 18
To say that Dr. Mogilevsky is an excellent doctor would be an understatement! I am so grateful to her! When my lower back went out and I couldn’t... feel my left foot I was sure that I would need extensive surgery. Luckily a family friend recommended her and when I saw her I knew I was in good hands! She gave me a shot in my back which wasn’t painful and within minutes I started to feel better. She was warm and kind and extremely knowledgeable.read more
Lucy W.
02:33 01 Dec 18
Dr. Mogilevsky and her team will always use the least invasive procedure possible. Most pain management doctors are just in it for the money, but... this team is remarkable in how they care for the individual’s well being and not just lining their own pockets. They have improved my quality of life 1000% and I highly recommend me. I’m very grateful to them. I should’ve been on a wheelchair and they helped me regain my strength and confidence.read more
Jackie B.
00:20 03 Sep 18
After suffering with lower back pain for years and visiting countless specialists to no avail, I can finally say that I have found the perfect pain... management doctor for me. Dr. Mogilevsky and her exceptional team team cured my back pain. Their compassion, attention, and priority to my problem made me feel so taken care of. I would recommend anyone suffering from pain to come see Dr. Mogilevsky and her team. Thank you Unique Pain Management for helping me return to the best version of myself!read more
J J
18:34 30 Aug 18
The nicest staff,the nicest doctors. Dr.Mohammed literally saved my day to day quality of life.
Yury
18:22 08 Jul 18
Excellent doctor, great office and staff! Truly gives you the attention needed to help you with your pain issue.
Jeffrey W.
17:48 08 Jul 18
Dr. M has been treating my grandmother for a few months, and I must say I’ve been very impressed with both the doctor and the staff every time I... accompany her. Everyone is so professional and they treat us like family. She is SO patient and caring with my grandmother and that means the world to us. We’ve been searching for a pain management doc for a while and are so happy to have found Dr Mogilevsky.read more
Mike F
16:18 06 Jul 18
Went to Manhattan location. Office is modern and clean.. Front desk is friendly and helpful. Wait time was around 15 mins. Dr. M carefully... listened to my problem, did an exam, and went over the treatment plan. We started treatment same day, which is great because I came in barely able to sit. The treatments worked, and I'm back at the gym. Very happy and highly recommend!read more
Mykola H.
15:12 27 Jun 18
Wonderful experience. Dr M was thorough, explained everything and gave me various treatment options. Nice office and excellent bedside manner.
Liubov S.
22:31 24 Mar 18
Мила Могилевская лучший доктор которого когда либо я встречала!Специалист своего дела!Очень вежливые,организованные,отзывчивые девушки на... ресепшене.Спасибо всему коллективу!read more
John D.
23:57 13 Nov 17
I️ was seen by Dr. Mogilevsky after a pretty serious injury and she was fantastic. Understood immediately why the issue was and treated it... there and then with some injections. Referred me to a fantastic physical therapist afterwards. Very accommodating front desk staff also.read more
David R
19:17 13 Aug 17
This practice is truly one of a kind. I have been suffering with neck pain for almost 1 year. I first tried another practice who recommended that I... have a neck injection. I had the injection (which hurt a LOT) and it didn't help me at all. My brother told me to go see Dr. Mogilevsky. She was very thorough in her evaluation and asked me a lot more questions. She ordered an MRI and diagnosed the problem. She also recommended that I have an injection. This experience was completely different! I was given sedation for the injection and it didn't hurt at all. Within a few days I started to feel better. I felt like she genuinely cared about me. She called me a few days later and followed up on how I was feeling. Her office staff and anesthesiologist were super nice as well! Today I am pain free, thanks to Dr. M. Highly recommend!read more
Rebecca B.
16:01 05 Aug 17
I'm not one to write reviews, but I was so impressed by my experience with Dr. Mogilevsky I wanted to share it with others. I was experiencing severe... back pain and couldn't walk. I felt debilitated. After so many unsuccessful and fustrating visits with neurologists and other doctors, I was desperate for help. I was recommended by a friend to try Dr. Mogilevsky to help me manage my pain. After calling her and explaining to her secretary my desperate and painful situation, they fit me in immediately that day. I felt that Dr. Mogilevsky genuinely cared, she was thorough in examining me, and explored treatment options best tailored for me. I didn't think it was possible, but I went home that day feeling significantly better. I can genuinely say that because of her and her staff, I live pain free today.read moreV K
00:53 03 Aug 17
I had low back pain for years and went to multiple doctors with no results. Dr. M has been treating me for almost a year, and for the first time in... my life, I am pain free! She is the only one that was able to properly diagnose me and provide appropriate treatment. She is considerate, attentive and compassionate. Her office is modern and always clean. Her staff is friendly and helpful. She now treats my entire family with great results. Thank you Dr. M!read more
Oleg D.
13:39 18 Mar 16
I just left Dr Mogilevsky's office.What an amazing surprise! I had no idea that she was in the area (I used to see her in her Brooklyn office a few... years ago). I had severe pain in my leg and was about to go the nearby urgent care when I saw that she had an opening on Zocdoc.The office is brand new, gorgeous, in the heart of Manhattan. Extremely convenient. Her staff is amazing , super friendly and helpful. She was as expected - magic hands!!! My pain is so much better.Thank you, Dr Mila for finally being here. You made my day!!!!read more
Larisa C.
01:53 18 Mar 16
Dr. Mogilevsky is a gifted and bright physician. She cares for her patients like her own family. I had seen many doctors who come to work to benefit... themselves, this is not the case for this clinician. Once you get to know Dr. Mogilevsky you will observe that she is in medicine because it is her calling and not a job! She loves what she does! Her hands are blessed and when she performs procedures the results will be Godly! I can't say enough about her bedside manners and her clear communication skills. She never forgets that her patients put their health in her hands and she safeguards it with dignity. She is a doctor who is in it for the right reasons! I have no reservations about her talent, surgical skills, medical knowledge and reputation. I recommended her to my friends and family and will do it again!read more
Leonid D.
20:56 22 Apr 15
Dr. Mogilevsky is amazing. The staff in the office are always polite and helpful. I would highly recommend this office to all my friends and family
Tanya Gendelman, E.
20:42 02 Apr 15
Great Doctor, great staff! Highly recommend their wonderful services. Say goodbye to pain.
Kin K
14:45 07 Jul 14
She is great! Her office staff and Medical Assistant is so, so kind, patient, helpful, etc. The waiting room is small, warm and like the... neighborhood. The treatment room is new, spotless, spacious and high-tech. Dr. Mila Mogilevsky is efficient, professional and charming (like her staff). Overall, as lovely an experience as can be had even if you're having a spinal treatment. I would highly recommend her and I am definitely returning to see her, despite the long train ride (B train, no changing trains!) from Manhattan.read more
We Accept Most Insurances:
- 1199
- Aetna
- BlueCross BlueShield
- Cigna
- Consolidated Health Plans
- Empire Plan (NYSHIP)
- Fidelis Care
- GHI
- HealthFirst
- HIP – Emblem Health
- Magncare
- Medicare
- Meritain Health
- MetroPlus Health Plan
- Multiplan
- Oscar
- Oxford Freedom
- Tricare
- UMR
- United Healthcare
To book an appointment fill out the form below, or call 929-363-0303 if you have any questions or prefer to book over the phone.